Why bots?
Retail and eCommerce bots operate in messengers and websites to provide your customers with seamless omnichannel experience and turn them into regulars.
These intelligent personal assistants operate 24/7/365 and use natural language to create a personalized purchase journey for every consumer and target audience.
Some obvious benefits to use chatbots in retail
No Abandoned Carts
Online shopping bots turn chat into an ecommerce tool. Bots increase online checkout rate providing more personalized offers tailored to customer purchase habits.
Enhanced Customer Support
Customer support chatbots efficiently operate 24/7/365, process multiple queries simultaneously and offload human teams from routine for more intellectual work
Intelligent Broadcasing
Retail bots improve targeting. They help brands create fail-safe broadcasting in messengers compared to the emails forever lost unread in customer’s inbox.
Increased Conversion Rate
Customer service chatbots lead consumers through sales funnels via intuitive in-messenger chat. They act as purchase or buying bots to sell, cross-sell and up-sell.
Omnichannel Experience
Ecommerce chatbot ensures smooth purchase experience across channels and satisfies today’s customers who tend to blend shopping on web, mobile and in-store.
Platform Integrations
Chatbots easily integrate with industry-proven platforms and become a one-stop ecommerce solution for a complete purchase journey from shopping to review.
How Chatbot Works
Try Shoppie–demo bot by Digiteum team built to show the power of chatbot technology in retail.
